ROBERTSHAM SELF-CATERING COTTAGES
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084 563 2344

BOOKING AND PAYMENT POLICIES

BOOKING AND PAYMENT INFORMATION

PLEASE SEND AN E-MAIL WITH YOUR BOOKING REQUEST AND WE WILL GET BACK TO YOU A.S.A.P. Call Azaad OR LEAVE A WhatsApp MESSAGE ON 084 563 2344.

PLEASE TAKE NOTE OF THE FOLLOWING:

  • THE MINIMUM STAY IS 3 NIGHTS.

  • THE MINIMUM ADVANCE BOOKING IS 7 DAYS AND THE MAXIMUM ADVANCE BOOKING IS 1 MONTH.

  • THE FULL PAYMENT AS WELL AS DAMAGE DEPOSIT IS PAYABLE WITHIN 24 HRS OF BOOKING.

  • DAMAGE DEPOSIT IS REFUNDED WITHIN 3 DAYS OF DEPARTURE.

  • ALL BOOKING FORMS SENT MUST BE COMPLETED IN FULL, SIGNED AND SENT BACK WITH PROOF OF PAYMENT TO azaadsacoor@gmail.com / azaad@telkomsa.net

PAYMENT METHODS

WE PREFER EFT PAYMENTS, HOWEVER WE CAN ARRANGE CREDIT CARD PAYMENTS VIA THE IKHOKA SYSTEM. THE BANKING DETAILS ARE PROVIDED ON THE BOOKING FORM.

CANCELLATION TERMS
  • YOU MAY CANCEL FREE OF CHARGE UNTIL 7 DAYS BEFORE ARRIVAL.

  • YOU WILL BE CHARGED THE TOTAL PRICE OF THE RESERVATION IF YOU CANCEL IN THE 7 DAYS BEFORE ARRIVAL.

  • IF YOU DO NOT SHOW UP YOU WILL BE CHARGED THE TOTAL PRICE OF THE RESERVATION.

HOUSE RULES AND POLICIES
  • RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

  • NO SMOKING ALLOWED IN UNITS.

  • NO ALCOHOL CONSUMPTION ALLOWED ON PROPERTY.

  • NO PARTIES OR EVENTS ARE ALLOWED ON THE PROPERTY.

  • CHILDREN OVER 12 WILL BE CHARGED AS ADULTS (Ann extra R200 per person per night).

  • NO PETS ALLOWED ON PROPERTY.

  • QUIET HOURS ARE FROM 20:00 PM to 8:00 AM.

  • CHECK-IN FROM 14:30 PM to 19:00 PM.

  • CHECK-OUT FROM 7:30 AM to 11:00 AM

WE RESERVE THE RIGHT TO REFUSE BOOKINGS SHOULD OUR HOUSE RULES/POLICIES NOT BE RESPECTED/FOLLOWED.